Privacy Policy

Last updated: October 11, 2026

Who we are 

Plantar is operated by VAScales Oũ, located at Pärnu mnt 139c/2-421, Kesklinna linnaosa, Tallinn, EE.

This policy explains how we collect, use, and disclose personal information when you visit getplantar.com, place an order, or contact us.

Contact us at supportplantar@gmail.com.

Information we collect

We collect information you provide, such as your name, email address, billing and delivery address, phone number if supplied, order details, and customer support messages.

Payment information is handled by [PAYMENT PROVIDERS]; [DESCRIBE WHETHER PLANTAR RECEIVES OR STORES ANY CARD DETAILS].

Please do not send full payment card numbers or unnecessary medical information by email.

Browsing and marketing information

Depending on the technologies enabled on our site, we collect device and browser information, IP address, cookie identifiers, pages viewed, referral sources, and interactions with advertisements or emails.

[LIST THE ACTUAL COOKIES, ANALYTICS, ADVERTISING, AND EMAIL TOOLS USED, AND THE DATA THEY COLLECT].

We also receive order and delivery updates from providers involved in processing your purchase.

Why we use information

We use personal information to process payments and orders, arrange fulfillment, answer questions, handle returns, protect against fraud, comply with legal obligations, and improve our services.

Where enabled and permitted, we use marketing and advertising information to send messages and measure or personalize advertising.

We obtain consent where required.

Who receives information

We disclose the information necessary for these purposes to our actual providers:

• Shopify.

• [PAYMENT PROVIDERS].

• [FULFILLMENT PARTNERS AND SHIPPING CARRIERS].

• [CUSTOMER SUPPORT AND EMAIL PROVIDERS].

• [ANALYTICS AND ADVERTISING PROVIDERS].

Fulfillment partners may receive your name, delivery address, contact details, and order contents.

We may also disclose information as required by law, to protect rights and security, or in connection with a business transfer.

Advertising, sale, and sharing

Our published store privacy practices include personalized advertising through Shopify and third-party partners.

We may disclose identifiers and online activity information for advertising. These disclosures may qualify as sale, sharing, or targeted advertising under applicable state law, even when no money is exchanged.

[CONFIRM THE ACTUAL DATA CATEGORIES AND ALL ADVERTISING RECIPIENTS].

Where applicable, use our Privacy Choices page to exercise your opt-out rights.

Email supportplantar@gmail.com for assistance.

Relationship with Shopify

Shopify hosts our store and processes information needed to provide and improve its services.

Our current published policy also describes Shopify enhanced features that may use information about interactions with our store, other merchants, and Shopify.

Where Shopify acts independently for those features, Shopify is responsible for its processing and related privacy-rights requests.

Learn more through the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

[CONFIRM THAT THE ENHANCED FEATURES DESCRIBED HERE MATCH YOUR ENABLED SETTINGS].

Cookies and your choices

You can manage cookies through [ACTUAL COOKIE PREFERENCES LINK OR CONTROL] and your browser settings. Blocking cookies may affect some store functions.

Where applicable law requires it, we honor recognized opt-out preference signals, including Global Privacy Control, for the browser or device sending the signal.

Unsubscribe from marketing emails using the link in the message. Transactional order emails may still be sent.

Privacy rights

Depending on your location and the laws applicable to our business, you may have rights to:

• Access your personal information.

• Correct inaccurate personal information.

• Delete personal information.

• Obtain a portable copy of your information.

• Opt out of sale, sharing, or targeted advertising.

• Restrict certain uses of sensitive information.

California residents may have these rights under the CCPA as amended by the CPRA where it applies.

We will not unlawfully discriminate against you for exercising privacy rights.

Submit requests to supportplantar@gmail.com. We may verify your identity before fulfilling a request and honor authorized-agent requests where required.

If applicable law provides an appeal right, you may appeal a decision by emailing us with the subject “Privacy Request Appeal.”

Retention and security

We retain information for as long as needed for the purposes described here, including applicable accounting, tax, legal, and dispute-resolution requirements.

[SPECIFY ACTUAL RETENTION PERIODS OR CRITERIA FOR ORDER RECORDS, SUPPORT RECORDS, MARKETING DATA, AND TRACKING DATA].

We use reasonable safeguards appropriate to the information processed, but no system is completely secure.

International processing

Our business and providers may process information in [COUNTRIES WHERE INFORMATION IS PROCESSED].

Where required, we use legally recognized safeguards for international transfers.

If GDPR applies to our processing, our legal bases include performance of the purchase contract, legal obligations, consent where required, and legitimate interests such as security and service improvement, subject to your rights.

You may withdraw consent, object to applicable processing, and complain to the competent data protection authority.

Children and updates

Our store is intended for adults and is not directed to children under 16.

If you believe a child has provided personal information, contact supportplantar@gmail.com.

We may update this policy and will revise the date above. We provide additional notice or obtain consent where required by law.